When we look at the JIRA helpdesk widget on mobile, the interface does not scale.
In fact, it is almost unusable at common mobile phone dimensions.
Any thoughts / Answers?
Hi Corey,
Thank you for reaching out to Atlassian Community!
Just to make sure we can replicate this issue here, we need some details.
With this information, we will be able to test here using the same environment to check if it's a bug.
Regards,Angélica
This is on iOS.
We regularly get this "full screen" mode. Thanks.
--CJL
Thank you for the information Corey.
We tested here and also found an internal documentation that shows that this is the expected behavior and the widget will show as full screen on mobile.
Here is how it shows on Android using Google Chrome:
Here is how it shows on iPhone using Safari:
Thanks. Have you noticed that sometimes it opens larger than the screen size and the close button is not visible? See my screenshot above...
It looks like you're new here. Sign in or register to get started.
