Hello, is it possible to hide an issue from a customer based on the status it has?
Hi Michael,
The only way to do that is to use the Issue security. Create a issue security level and when the issue transitions to the status you want to hide, then use a post function to set the security level to something that isn't visible to the customers.
https://confluence.atlassian.com/adminjiracloud/configuring-issue-level-security-776636711.html
Susan
Ah thanks, but this isn't really an option with the Free plan, is it?
Hi,
Are you on NextGen? If you're on Cloud issue security is part of base Jira.
Cheers
Hello, I'm now on the Standard Plan (with Trial) and I'm using a classic project.
Could you assisst me with setting it up? Thanks!
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