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As administrator I cannot delete a space that I created.

decimovic

I just started using Confluence Cloud, and it is only 2 person team at the moment using the product, so only 2 accounts are active. I created the organization, as well as spaces. I want to delete one of the spaces, but I have no options to do so.

When I go to Space Settings, I only have Space Details tab available. The details state that I created the space, but in Administrators, I have following:

Confluence Analytics (System)
Former user (this is strange as I did not register other users nor did I remove any)
Chat Notifications

When I go to Administration > Users I see 2 users, me being one and stated in a label next to my name that I am Org & Site Admin. In details view, it states that I am Organization administrator and Site administrator and it cannot be modified. Only thing I did is add myself to various groups, in attempt to get the rights to remove the space.

In Space Settings, I see the spaces that I created, currently only 3. 2 spaces have Manage Permissions link available in Operations column, but this space has none, it is just empty.

Uploading images of User Details and Space Permissions and Space Settings.

Is there anyone who can help me with this issue?

I appreciate it in advance!

Accepted answers

All comments

Darryl St. Pierre

Are you using the Free version of Confluence? While I'm not familiar with the functionality of the Free version, I've seen several posts in the last day or two that all state this issue. It may be some limitation, intended or unintended.

decimovic

I am using the Free version, as we are still kind of evaluating and learning about the tool.

Darryl St. Pierre

From what I can tell, you are unable to do much (anything?) with permissions and other space maintenance items in the Free version. Hopefully someone from Atlassian will comment here as I know their paid support staff are not available to you.

My suggestion is to try out as much functionality as you can under the free version, then convert to the 7-day trial of the full version to experience the rest of the features. Hopefully that will enable you to make an informed decision.

decimovic

I can confirm that I can manage and or remove the other 2 spaces I created.

Stephen Sifers

Hello!

Thanks for reporting this issue and providing detailed steps as to what you’ve done which resulted in the issue. The issue looks to be similar to a Cloud free bug which is preventing users (Admins) of a newly created space from being able to administer said space. Further information on this bug may be found at CONFCLOUD-68319. We ask you to please vote and watch this bug to receive updates on its status.

Thanks again for reporting this issue within Community!

Regards,
Stephen Sifers

Nathan Harding

Hello,

I was wondering if this issue had a resolution as I am experience an identical issue. It was also the first space created and I wish to delete.

My permissions “restrictions” on the space mirror those in this issue. I am also the “Org & Site Admin”.

Thank you.

Darryl St. Pierre

Hi @Nathan Harding ,

This is still an open issue with the Free version of Confluence Cloud. As @Stephen Sifers mentioned above, you can "vote" for this issue and track it by selecting the link in his response above. This will show Atlassian that there is additional interest in getting this fixed, and will add you to status notifications for the issue.

Darryl

Nathan Harding

Thank you @Darryl St. Pierre

I've done as you've suggested and hoping for a resolution soon.

Cheers!

Nathan

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