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Is there a way to search for a Customer Request using Service Desk API?

How can I use the Service Desk Cloud API to search for Customer Requests e.g. using a custom field, or via a date range?

Accepted answers

I was able to solve this by using the JIRA Cloud Platform API:

/rest/api/2/search

and passing a JQL expression

All comments

Hi Dave,

Welcome to Atlassian Community!

Currently, there is no option to search for requests based on custom fields. The available APIs you can find on our documentation:

The Jira Service Desk Cloud REST API

For customer request, the APIs available are:

Get customer requests
Get customer request by id or key
Get attachments for request
Get request comments
Get request comment by id
Get comment attachments
Get customer request status

Regards,
Angélica

I was able to solve this by using the JIRA Cloud Platform API:

/rest/api/2/search

and passing a JQL expression

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