Hi everyone. I just recently signed up for the Confluence Cloud free plan to get to know the product. My role is Administrator but I could not find the option to 'delete space'. Does anyone know what might have gone wrong? Or because it is because I am on a Free Plan? Been trying to find the solution anywhere but couldn't find one. Thank you!

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How to delete space on Confluence Cloud

Vincent_zdu1gm

Hi everyone.

I just recently signed up for the Confluence Cloud free plan to get to know the product. My role is Administrator but I could not find the option to 'delete space'.

Screenshot 2019-10-23 at 11.03.16.png

Does anyone know what might have gone wrong?

Or because it is because I am on a Free Plan?

Been trying to find the solution anywhere but couldn't find one.

Thank you!

Accepted answers

Stephen Sifers

Hello Vincent,

Thanks for reporting this issue. The issue looks to be similar to a Cloud free bug which is preventing users (Admins) of a newly created space from being able to administer said space. Further information on this bug may be found at CONFCLOUD-68319. We ask you to please vote and watch this bug to receive updates on its status.

Thanks again for reporting this issue within Community!

Regards,
Stephen Sifers

All comments

Ollie Guan

Hello @Vincent ,

I do not see any restrictions on deleting the space in the free plan. You can refer to the following post.

Permissions and restrictions in the Free plan

Please confirm that you have an admin role for this space?

Delete a space

Vincent_zdu1gm

Edit: I removed this comment because of double post and was mean to reply the comment from Ollie.

Vincent_zdu1gm

Hi @Ollie Guan

Yes, I have an admin role for my account

Screenshot 2019-10-23 at 14.19.28.png

and more over I am the one who create this space as well.

Screenshot 2019-10-23 at 14.15.27.png

Far as I know, when you are the one who create the space, regardless of your user type, you will be able to do edit and delete on that particular space.

But, I am confused why the Delete Space tab is not showing on my side.

Thanks.

Ollie Guan

Hi @Vincent ,

The administrator should be able to maintain the permission scheme, but this option is not seen in your screenshot.

Is it possible that you have removed the administrative rights to this project after creating the project?

Are there any other system administrators can try to delete this space?

TIM截图20191024102041.png

Vincent_zdu1gm

Hi @Ollie Guan ,

Yes, that is why I really dont know what causes it.

Wonder if anyone encountered this before.

Darryl St. Pierre

I have notified Atlassian Support about the issues that are being posted regarding the Free accounts and not being able to delete (or administer) a space. They are now aware of it and may be reaching out to some of you for more details.

Darryl

Stephen Sifers

Hello Vincent,

Thanks again for reporting this issue within Community!

Regards,
Stephen Sifers

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