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How to detect moving time?

l.mgebrishvili

Hello everyone, I have the following question: when an issue is created in Project A, and then moved to the Project B. How can i detect the time of moving? Thanks

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Angélica Luz

Hi l.mgebrishvili,

Welcome to Atlassian Community!

It’s possible to get this information on the ticket history.

This is how it shows on the new view:

Screenshot 2019-10-23_14-41-31-450.png

This is how it shows on the old view:

Screenshot 2019-10-23_14-50-08-218.png

To confirm the exact time, if it was recently moved as the examples, you need to hover the mouse over the "10 minutes ago" or "2 days ago", so it will show the date and time.

If you have any other question, please let us know.

Regards,
Angélica

l.mgebrishvili

jsd screen.png

l.mgebrishvili

I moved the issue from one project to another . Previously created the additional status "move to squad" .On the screen you may see the second project in which the time of " move to squad " is errorred. Why does this happen ?

thank you

Angélica Luz

Just for us to better understand and help you with this issue, can you please share with us a screenshot of the SLA configuration for “Time to Squad”?

l.mgebrishvili

May be this is the problem, request type is not identified? Why does this happen?

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