Access to bitbucket.org blocked from a certain IP address

Question

Hi,

It seems that all access to the bitbucket.org site and repositories is blocked when I try to reach bitbucket from my hosting providers server with IP 185.231.88.50 Is it possible that this IP address (or block of IPs) has been added to some sort of block list at bitbucket.org?

When I access the site from my development machine and any other machine, all access to my acount and repos is normal. My service provider swears there are no firewall rules that could affect this and github.com etc other code repository sites work fine.

Would it be possible to have this IP block removed? Any help would be greatly appreciated!

Patricio Ascencio · Answer

I have the same problem from my VPS, but I not receive response. Here is my traceroute output.

traceroute to bitbucket.org (104.192.142.24), 30 hops max, 60 byte packets
1 * * *
2 10.8.8.1 (10.8.8.1) 0.672 ms 0.641 ms 0.619 ms
3 * * *
4 ae1011.0.edge1.scl1.as7195.net (200.25.51.204) 0.912 ms 0.968 ms 0.940 ms
5 ae6.0.edge1.lim1.as7195.net (200.25.51.148) 30.194 ms 30.282 ms 30.404 ms
6 ae610.0.edge1.mia1.as7195.net (200.25.75.24) 91.602 ms 91.479 ms 91.540 ms
7 ae305.0.edge1.iad1.as7195.net (200.25.51.141) 117.958 ms 117.421 ms 117.784 ms
8 equinix01-iad2.amazon.com (206.126.236.68) 117.106 ms equinix02-iad2.amazon.com (206.126.236.35) 117.588 ms equinix01-iad2.amazon.com (206.126.236.68) 120.169 ms
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *
16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
22 * * *
23 * * *
24 * * *
25 * * *
26 * * *
27 * * *
28 * * *
29 * * *
30 * * *
Can anybody help me please?

tuksu · Answer

BTW here's the relevant traceroute:

Tracing route to bitbucket.org [18.205.93.2]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.1.20.1
2 1 ms <1 ms <1 ms 185.231.89.253
3 1 ms 1 ms 1 ms 87.236.154.114
4 1 ms 1 ms 1 ms 87.236.158.165
5 4 ms 2 ms 1 ms 87.236.158.144
6 1 ms 1 ms 1 ms ae4-100.RT.RAD.HKI.FI.retn.net [87.245.248.161]

7 103 ms 103 ms 103 ms ae0-8.RT.TLX.NYC.US.retn.net [87.245.233.114]
8 119 ms 103 ms 104 ms GW-Amazon.retn.net [87.245.240.13]
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 108 ms 108 ms 108 ms 54.240.229.147
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.