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Does JIRA upgrade retain all the users and projects from the old version?

Chinmaya Dash

Hi,

We are planning to upgrade JIRA from 7.6 to 7.13.9, the latest enterprise release. I went through the upgrade documentation. It has almost all the steps, however I have one question.

Does this upgrade retain all the projects and users from old version or we need to restore it from backup. if so, then how to achieve that. Any guidance on this will be highly appreciable.

Thank you!

Regards

Chinmay Dash

Accepted answers

Alexis Robert

Hello @Chinmaya Dash ,

you can follow the documentation for upgrading, it will keep all your data (projects, issues, users, configuration ...). No need to restore from backup, you can upgrade directly.

Let me know if this helps,

--Alexis

All comments

Alexis Robert

Hello @Chinmaya Dash ,

you can follow the documentation for upgrading, it will keep all your data (projects, issues, users, configuration ...). No need to restore from backup, you can upgrade directly.

Let me know if this helps,

--Alexis

Chinmaya Dash

Thank you Alexis for quick reply, This helps...

Alexis Robert

you're welcome ! please remember to mark this answer as accepted so that other users can find it if they run into the same issue

Thanks !

Chinmaya Dash

As JIRA 8.5 is released now, can I upgrade my JIRA 7.6 to 8.5 directly? this information has not been mentioned on the 8.5 upgrade documentation. please help.

Thank you!

Best regards

Chinmay Dash

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