Unavailable Priority coming up in my issues

Madhu_Mullangi

I have 4 priorities assigned to my project as shown in the attached screenshot.. Blocker,High,Medium,Low.

But for the tickets coming from email, Unexpectedly jira is picking up "Highest" as priority.

Highest is not attached to my Project priority scheme, How come jira is picking Highest.. 

Thanks for the responses..

Angélica Luz

Hi Madhu,

It looks like you're running into an existing bug, which can be found here:

• Incoming Mail Handler does not respect the default priority in Priorities Scheme

Please be sure to watch it, so that you are notified when this is fixed in a future release.

The workaround for this issue is on the bug description and also there is a workaround in the comments.

Regards,
Angélica