I am able to update the ticket with "Escalate" , "Resolve the issue" and " cancel Request" with api url = "https://url/rest/api/2/issue/{ticket issueid}/transitions?expand=expand.fields".
Does your workflow allow the ticket to transition from waiting for support to pending?
Please check the following:
What response do you get from the rest call?
thanks , I got the solution.
In workflow , we have different status with its transition value using that now i am able to change the status.
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