GDPR remove sensitive data

unknown

Hi,

Does anyone know of a way to remove (x-out) any predefined and sensitive data in a service desk request? Mail or when creating a ticket manually.

 

I.e. SSN (Social security no (123456-7890) must be hidden or X-out. Also other sensitive stuff like creditcardnumber and so on.

Can't find anything usefull on Atlassian Marketplace.

Thankfull for any kind of help´.

 

Br Ricke

Mathis Hellensberg

I don't have a good answer for this, but you should be able to do with Scriptrunner. I would be VERY careful of how you implement this and advice you not to, as you are handling sensitive personal information.