Is there anyway to use a distribution list email address as the address for JIRA service desk? When I see to add custom address it requests a password.
Hello @Eric Graham
I'm afraid it's not possible, I had the same issue.
You can add mail forwarding to the distribution list.
But what is your goal with this distribution list? Mybe I can help.
BR, Olga
Hi Olga,
We are looking to migrate to JIRA service desk from our other ticketing system and we use support@*****.com which is a distribution list. We would like to continue using this if possible.
Thanks,
Eric
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