Today my JIRA satisfaction survey is sent by star-scale email, going from 1 to 5. I received an email from Atlassian today, which they used face ranking. Can I change my satisfaction scale from star to face like theirs?
Hey @Gabriely Gavanski
Unfortunately that is not an option. You can only enable and disable the CSAT.
You could look at the marketplace to see if there are any add ons. I took a quick look today and from previous experience there's not too much available for cloud in regards to the survey. The best one I know of integrates with Slack and that's called Polly.
Thanks for the answer, @Cody Stevens
Of course!
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