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How to move issues between different portals

Farzaneh Shalbaf Hosseinabadi

Hi there,

I am aware that we can move an issue between projects sharing the same portal, but I was wondering if we could move an issue from a project in portal A to a project in portal B?

Thank you for your input

Accepted answers

Deepanshu Natani

The most simple way to perform this is by using CSV export and import functionality

All comments

Deepanshu Natani

The most simple way to perform this is by using CSV export and import functionality

Susan Hauth _Jira Queen_

Hi Farzaneh,

Did you try more actions - move. If you have permissions to move in the existing project A and the permission to create issues in project B, then you can easily move issues. You can also do this in bulk.

Hope that helps

Susan

Farzaneh Shalbaf Hosseinabadi

Thank you Susan, but "move" is available only for projects which are sharing the same portal. I think Deepanshu is right I have to export and import it manually.

Farzaneh Shalbaf Hosseinabadi

I see, yeah, sure. I was hoping for automation, kind of linking two portals.

Susan Hauth _Jira Queen_

Hi Farzneh,

f you're talking about different instances of Jira yes, you will need to export and then import. If the issues are on the same Jira instance, move will work.

I was initially confused by your question.

Susan

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