Cannot create issue after adding Scripted field.

Question

Not able to create issues after adding Scripted field in Script runner.

(After changing search template to (DATE TIME RANGE PICKER)

throws an error ::
We can't create this issue for you right now, it could be due to unsupported content you've entered into one or more of the issue fields. If this situation persists, contact your administrator as they'll be able to access more specific information in the log file

( I have added a scripted field to script runner for checking dates. )

EVEN A DUMMY SCRIPTED FIELD IS BLOCKING WHEN ( date time range picker is selected)

any suggestions where to look.

siva_xx9qs1 · Answer

@Ravi Sagar _Sparxsys_

Yes , and im able to create. when i change the

date time range picker to free text searcher .

and i get the error code.

========

2019-10-07 12:19:52,625 http-nio-8080-exec-3 ERROR john.wick 739x1634690x8 94sjbp 10.224.56.3 /secure/CreateIssueDetails.jspa [c.a.j.bc.issue.DefaultIssueService] Error creating issue: 
com.atlassian.jira.exception.CreateException: Indexing completed with 1 errors
 at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:600)
 at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:501)
 at com.atlassian.jira.issue.managers.RequestCachingIssueManager.createIssue(RequestCachingIssueManager.java:193)
 at com.atlassian.jira.bc.issue.DefaultIssueService.create(DefaultIssueService.java:249)
 at com.atlassian.jira.web.action.issue.CreateIssueDetails.createIssue(CreateIssueDetails.java:99)
 at com.atlassian.jira.web.action.issue.CreateIssueDetails.doExecute(CreateIssueDetails.java:78)
 ... 1 filtered
 at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:63)
 ... 7 filtered
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:742)
 ... 15 filtered
 at com.softwareplant.ppm.structure.hostplatform.jiraserver.event.JiraServerIssueLinkFilter.doFilter(JiraServerIssueLinkFilter.java:52)
 ... 36 filtered
 at com.atlassian.servicedesk.internal.web.ExternalCustomerLockoutFilter.doFilter(ExternalCustomerLockoutFilter.java:55)
 ... 4 filtered
 at com.atlassian.greenhopper.jira.filters.ClassicBoardRouter.doFilter(ClassicBoardRouter.java:62)
 ... 7 filtered
 at com.atlassian.jira.plugin.mobile.web.filter.MobileAppRequestFilter.doFilter(MobileAppRequestFilter.java:31)
 ... 4 filtered
 at com.atlassian.jira.plugin.mobile.login.MobileLoginSuccessFilter.doFilter(MobileLoginSuccessFilter.java:54)
 ... 8 filtered
 at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
 ... 62 filtered
 at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66)
 ... 1 filtered
 at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64)
 ... 39 filtered
 at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)
 ... 5 filtered
 at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.lambda$invokeFilterChain$0(CustomerContextSettingFilter.java:221)
 at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.rteInvoke(ReentrantThreadLocalBasedCodeContext.java:136)
 at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.runOutOfContext(ReentrantThreadLocalBasedCodeContext.java:89)
 at com.atlassian.servicedesk.internal.utils.context.CustomerContextServiceImpl.runOutOfCustomerContext(CustomerContextServiceImpl.java:47)
 at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.outOfCustomerContext(CustomerContextSettingFilter.java:212)
 at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilterImpl(CustomerContextSettingFilter.java:135)
 at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:124)
 ... 4 filtered
 at com.atlassian.jwt.internal.servlet.JwtAuthFilter.doFilter(JwtAuthFilter.java:37)
 ... 8 filtered
 at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
 ... 4 filtered
 at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36)
 ... 26 filtered
 at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)
 ... 25 filtered
 at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)

Ravi Sagar _Sparxsys_ · Answer

Hi @siva

Did you try creating issues after removing the scripted field from the view screen? It seems like some problem with the post function.

Also share your scripted field code if you want.

Ravi

siva_xx9qs1 · Answer

Yes i have only used it in View screen only,

when i select date time , not able to create issue.

Date Time Range picker Searcher