How do I stop these 'Example Customer' requests in the DEMO version?

Jake Forsland

I am using the DEMO version of Jira service desk, and am ready to roll over into the full version. 

One apparent feature of the demo version is a regular stream of sample requests from 'Example Customer'. I want to turn these off ASAP. 

Anyone know how to do this?

Angélica Luz

Hi Jake,

Thank you for reaching out to Atlassian Community!

The Demo project is the first project created for you to test and check how things work in Service Desk, that's why it contains the example customer.

In this case, as you want to use Service Desk for your customers, we'd suggest creating a new project and you can delete this Demo project and also go to Administration > Jira Service Desk and delete this Example customer.

Regards,
Angélica