Can filter criteria omit Jira where the person who did the last update is currentUser()?

robjones3008@yahoo.co.uk

Due to how our company use Jira, emails for support staff who are Reporters or Watchers of a Jira that has been updated are sent to the 1st Tier team who add the comment to the support call and then the support system notifies the support analyst that the support call has been updated.

However, human error means that this does not work correctly, so the support analyst Reporter/Watcher does not get to know about the update of the Jira.

So I created a Filter that I regularly use with the following search criteria to return any Jira updated within the last week where I am the Reporter or a Watcher

(reporter = currentUser() OR watcher = currentUser()) AND updated >= -1w ORDER BY updated DESC

Unfortunately, this includes all the updates that I did myself.

Is there any way of excluding Jira where the person who did the last update is currentUser()?

Ste Wright

Hi robjones3008@yahoo.co.uk

Do you want to specify who the last updated was (i.e not yourself)? Or do you want the search to ignore updates you made as part of the search?

The former is possible but you'd need a JQL enhancer like Scriptrunner to achieve this - then you could use...

issueFunction not in lastUpdated("by currentuser()")

...to show issues where you weren't the last one to provide an update.

The latter I haven't seen done before - I'm not sure it's possible to exclude from a search a user's updates in that manner.

Ste