Hello,
We have just begun installing our pilot for JIRA. Upon trying to invite our first users (after configuring and testing Outgoing e-mail settings), we are receiving a traceback when trying to use the "Invite Users" feature.
The administrator attempting to perform this task is met with a 500 "oops that's an error" message.
This is on JIRA 8.4.1 running on Ubuntu 18.04 with MySQL 5.7
Upon reviewing the traceback and looking up the log referral ID in our logs, the traceback is incomplete, it ends with:
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185) [spring-aop-5.0.10.RELEASE.jar:5.0.10.RELEASE]
at org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57) [?:?]
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185) [spring-aop-5.0.10.RELEASE.jar:5.0.10.RELEASE]
at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:136) [spring-aop-5.0.10.RELEASE.jar:5.0.10.RELEASE]
at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:124) [spring-aop-5.0.10.RELEASE.jar:5.0.10.RELEASE]
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185) [spring-aop-5.0.10.RELEASE.jar:5.0.10.RELEASE]
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:212) [spring-aop-5.0.10.RELEASE.jar:5.0.10.RELEASE]
at com.sun.proxy.$Proxy1689.create(Unknown Source) [?:?]
at com.atlassian.jira.plugin.inviteuser.ao.AOInvitationStoreImpl.addInvitation(AOInvitationStoreImpl.java:55) [?:?]
... 276 more
and another instance of the same issue:
legatingPreparedStatement.java:98) [commons-dbcp2-2.1.jar:2.1]
at org.apache.commons.dbcp2.DelegatingPreparedStatement.executeUpdate(De
legatingPreparedStatement.java:98) [commons-dbcp2-2.1.jar:2.1]
at com.atlassian.jira.ofbiz.sql.PreparedStatementWrapper.executeUpdate(P
reparedStatementWrapper.java:47) [classes/:?]
at com.atlassian.jira.diagnostic.connection.DiagnosticPreparedStatement.
lambda$executeUpdate$7(DiagnosticPreparedStatement.java:69) [classes/:?]
at com.atlassian.diagnostics.internal.platform.monitor.db.DefaultDatabas
eDiagnosticsCollector.recordExecutionTime(DefaultDatabaseDiagnosticsCollector.ja
va:69) [atlassian-diagnostics-platform-1.1.10.jar:?]
at com.atlassian.jira.diagnostic.connection.DatabaseDiagnosticsCollectorDelegate.recordExecutionTime(DatabaseDiagnosticsCollectorDelegate.java:55) [classes/:?]
at com.atlassian.jira.diagnostic.connection.DiagnosticPreparedStatement.executeUpdate(DiagnosticPreparedStatement.java:69) [classes/:?]
at net.java.ao.DatabaseProvider.executeInsertReturningKey(DatabaseProvider.java:1954) [?:?]
at net.java.ao.DatabaseProvider.insertReturningKey(DatabaseProvider.java:1868) [?:?]
at net.java.ao.EntityManager.create(EntityManager.java:366) [?:?]
at com.atlassian.activeobjects.internal.EntityManagedActiveObjects.create(EntityManagedActiveObjects.java:92) [?:?]
... 299 more
