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How can i set a priority according to the values provided in a field?

maf suppport

I am trying to set a priority according to one of the custom field i have configured. I am not able to do it. Please help.

Accepted answers

All comments

Nic Brough -Adaptavist-

You'll need some scripting or code to do this probably. What have you tried so far, and when do you want to apply this calculated priority?

maf suppport

At the time of creation of the Issue(incident). I tried adding the script to the description but it was not helpful. I am a novice here. So it was just a hit and trial

Nic Brough -Adaptavist-

What script? What add-on are you using?

maf suppport

i followed up following link:

https://confluence.atlassian.com/jira060/setting-priority-field-value-based-on-customfield-value-370705176.html.

But i didnt know which database is being used.

Terry Beavers_9om6dl

Hi @Nic Brough [Adaptavist],

I have a calculated field (Score) that I am trying to configure with a Behaviours script, so that it will set the priority based on this calculated Score, but it doesn't seem to work at all, nor do I see any output in my atlassian-jira.log file. Could you please review and let me know what I am missing?

I am running JIRA 7.0.10 with ScriptRunner 4.3.5

Thank you in advance for your support.

import org.apache.log4j.Logger
import com.atlassian.jira.component.ComponentAccessor
def constantsManager = ComponentAccessor.getConstantsManager()
def scoreField = getFieldByName('Score')
def scoreVal = (Integer) scoreField.getValue()
log.info("DEBUG MESSAGE: scoreVal = $scoreVal")
if (scoreVal == 25) {
    def priority = constantsManager.priorityObjects.findByName("Emergency")
    getFieldById("priority").setFormValue(priority.id)
log.info("DEBUG MESSAGE: priority = $priority")
log.info("DEBUG MESSAGE: priority.id = $priority.id")
}
else if (scoreVal &gt; 14 &amp;&amp; scoreVal &lt; 25) {
    def priority = constantsManager.priorityObjects.findByName("Critical")
    getFieldById("priority").setFormValue(priority.id)
log.info("DEBUG MESSAGE: priority = $priority")
log.info("DEBUG MESSAGE: priority.id = $priority.id")
}
else if (scoreVal &gt; 5 &amp;&amp; scoreVal &lt; 15) {
    def priority = constantsManager.priorityObjects.findByName("Major")
    getFieldById("priority").setFormValue(priority.id)
log.info("DEBUG MESSAGE: priority = $priority")
log.info("DEBUG MESSAGE: priority.id = $priority.id")
}
else {
    def priority = constantsManager.priorityObjects.findByName("Minor")
    getFieldById("priority").setFormValue(priority.id)
log.info("DEBUG MESSAGE: priority = $priority")
log.info("DEBUG MESSAGE: priority.id = $priority.id")
}

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