Making the team field required

Question

Hi,

TL;DR - I cannot make the portfolio team field mandatory, even if I unlock it from the DB...

FUll story -

We started using JIRA portfolio, which adds a new "Team" field. previously we had our own custom field for teams.

Since I didn't want to have 2 fields, I bulk updated all of our issues and got rid of the old field to use the new one.... but - our old field was required, and the new field is optional and locked.... I used the following guide so I can unlock it and then make it required:

https://confluence.atlassian.com/jirakb/how-to-unlock-a-locked-jira-software-field-779158866.html

This went well (more or less) except for the fact that even after I changed the "managed" field set to false, the field still seemed to be locked. I then changed the access level in the DB from "locked" to "Unlocled" and then the field seemed to be unlocked, I then tried to change it to be required, and got an HTTP error. so I am stuck without being able to change it.

Am I doing something wrong? is there another way of doing so or is this a limitation that I somehow have to live with (not sure how)?

Thanks!

Mark Borden · Answer

I just discovered a work-around for this. I added a field required validator on the create transition for the workflow. it doesn't show the field as required on the create screen, but it won't allow the the issue to be created without and gives an appropriate error message if someone tries to create one.

Ron Grosberg · Answer

Hi @Prakash Palanisamy

Sadly the answer is no. but we actually stopped using portfolio, it did not meat our needs, so it is no longer an issue.

The way we thought to resolve it was paying for the script runner plug-in and then making sure that in the transition of creating an issue this will be a mandatory field.

Ron

Prakash · Answer

Hi @Ron Grosberg

Did you get any solution for this, we also face this issue. In-case if you have resolved, please share the solution. Else we might need to contact Atlassian.

Thanks in advance!