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Why it requires double open an issue to see the attachements?

JS_fkir3h

A funny thing happened to my JIRA installation. After some time attachements stopped showing for issues when a user enters the issue, but when the same issue is clicked again, then the page with issue reloads and the attachement automagically show up on the issue screen? How can I fix this?

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Vickey Palzor Lepcha

I hope it is not a local latency or performance issue of your JIRA environment.

Is the performance of your JIRA instance fine ?

When you open a board with a large number of issues - how long does it take to load and display all your issues in that particular board ?

JS_fkir3h

I think this is not a performance issue. The all list loads in miliseconds and the overall user experience is very good. The total numer of issues in JIRA is about 500

Vickey Palzor Lepcha

The first time the user views the issue - that is when the attachment is not showing, is it the full view of the issue or just the side small view of the issue ?

JS_fkir3h

Good question, both ways, let's use the simplified scenario. I enter the:

https://myjira/browse/issue-N

and the attachements "block" is not present on the screen. Then I hit F5 and the issue reloads and the attachements "block" is shown up.

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