Hi all,
I'm setting up a Jira environment for engineering change management. In our current Access database some preferences are build by ourselves.
Let me explain shortly the process. When an engineer wants to change a material, he has to enter the material number and the reason for changing.
In our current access database, the database is searching through all open change requests, if there's any other open request with the same material number.
Is there any possibility that I can build the same within Jira? That it will search through ''not-closed'' tickets, based on a certain value in a certain field and when it finds a corresponding issue, it will notify the 'issue creator'?
Thanks in advance.