How to disable the +-sign / create(c) "button".

Question

On the left side of the Jira software you have the blue area. Her you have the +-sign where you can create a new case. Is it possible to disable this button completely? Not only for one project but for all?

With kind regards

Per Arne Føllesdal

e-mail: per.arne.follesdal@tide.no

Jack Brickey · Answer

no the "+" is predefined, static and controlled by the underlying SW, i.e. non-configurable. The issue here is the "+" is not dedicated to JSD projects it is part of Jira Core and it is a system-wide function not project-specific.

Per Arne Føllesdal · Answer

Then it's not possible to ‘disable’ the ‘+- sign’.

Is it possible to direct the ‘+ - sign’ to one of the defined input forms which are located below the ‘Raise a request’ link?

Jack Brickey · Answer

Ah. so you want your agents to use the 'portal' for creating issues? Your agents can and should use "Raise a request" link in the sidebar vs. the "+". Also any JSW users w/ permissions could create a JSD using the "+" if your permissions allow but that can be changed. However, you can't prevent Agents from using the "+" unfortunately.