Installed Jira Service Desk on server with preexisting drupalApache server Jira will not start

Question

I installed the Jira Service Desk (trial edition) on a server that was already hosting Drupal and has a drupalApache server.  Opened port 8080 and was able to access Jira Service Desk and all is well.

However noticed that Jira Service Desk will not respond if the drupalApache server service is not running.

Can someone explain whats happening and how I can change it?

Thanks tonnes for any help, Roscoe

Kurt Klinner · Answer

@Ross Finnimore

Hi Ross

which url are you using, do you specify a port?

Cheers

Kurt

Ross Finnimore · Answer

Hi Kurt,

Thanks for the reply but the issue is that Jira Service Desk will not respond unless drupalApache server IS running.  If the drupalApache server is not running the Jira Service Desk will not respond.

Thanks, Ross

Kurt Klinner · Answer

@Ross Finnimore

Hi Ross

which url do you use to access Jira service desk?

Any chance that Drupal makes use of port 8080 and jsd is not able to start due to the occupied port

Cheers

Kurt