jira sd and jira software integration

Question

Hi!

Can I create a process that will goes from the service desk is to Jira? that is, the author of the ticket will create a request to the Service Desk and further along the process, it will go into JIRA Software

Арман Курманай · Answer

thanks for answer

v.6.3.9#6339 version we are currently running

Bhushan Nagaraj_zb9hek · Answer

Hi,

Can you please let me know which version of JIRA Service Desk you are currently running?

You might find the following resources useful.

http://blogs.atlassian.com/2014/12/collaborate-developers-using-jira-service-desk/

Creating linked issues have now been simplifies in JSD 3.1. Take a look at https://confluence.atlassian.com/servicedesk/jira-service-desk-3-1-x-release-notes-800693682.html#JIRAServiceDesk3.1.xReleaseNotes-linkedissuesCreatelinkedissues