nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Add-ON

Fahad Siddiqui_ihrjma

This app is not compatible with your JIRA instance. Request an update from the vendor.

We are getting the above message also showing below options.

INCOMPATIBLE Request Update

Can we proceed on update?

or what is better solution to fix this. Please suggest.

Accepted answers

Olga Videc

Hello @Fahad Siddiqui

Please press Request an update from the vendor this will send an automatic notification to the vendor that you use their add on and you require an update.

BR, Olga

All comments

Olga Videc

Hello @Fahad Siddiqui

Please press Request an update from the vendor this will send an automatic notification to the vendor that you use their add on and you require an update.

BR, Olga

Fahad Siddiqui_ihrjma

Do you have any idea? should we need to purchase or it will be updated from their side?

please if you can explain the process as this is first time i will be doing this.

Olga Videc

Hello Sarmad,

First, do what's the name of this plugin?

Have you purchased it before?

Requesting an update will cost you nothing after the vendor makes an update you will have to update it on your own in add on the manager, instead of Request an update will say update.

BR, Olga

Fahad Siddiqui_ihrjma

You mean i just need to click on Request Update? And the required update will start?

Do i need to put any information?

I dont have Knowledge about this "Have you purchased it before?" is there any way to find out?

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