Re: Can't attach image when creating new issue

Karina Abramova

Hmm seems like this issue has not been resolved.

When I add an image (.png) to an issue description, or comment

Then on Save the changes are not being added, Save button is active, but no updates.

I usually need to reload a page, click "you have unsaved changes" and add the image again.

 

Please fix this bug.

Angélica Luz

Hi Karina,

Thank you for reaching out to Atlassian Community!
I saw that you are referring to a post from 2017 and Jira changed a lot since that year, so we need to better investigate this issue to confirm if it's that same bug or a new one.
Is this issue happening when using the old or new view?
Is it a next-gen or classic project?
What browser are you using?
Have you tested using another one? Also, please test using incognito mode.
Are you the only user facing this issue?

Regards,
Angélica