we would like to cancell our subscription, please urgently advise on the process.
Site Address: abl2020.atlassian.netSupport Entitlement Number: SEN-13851624Licensed To: invoiceit@albaraka.co.zaBilling Period: Sep 2, 2019 - Oct 2, 2019
You do not need the help of partners to done this issue.
You need to write to the Atlassian support and say that you want to end your subscription. However, you need to know that for an annual payment you will not be refunded
If you have a monthly subscription, then earlier you could do everything yourself:1) Take away licenses from all users2) Disable the card in billing settings
That's all, you have 0 users and there is no way to pay. However, I still advise you to write to support, since you have a subscription, you have such an opportunity
But how to do it if I just want to cancel 1 license out of 3 licenses?
It looks like you're new here. Sign in or register to get started.
