Booking functionality in Jira

Question

Hi,

I got an interesting requirement from one of our customers to build some sort of a booking system in Jira (servicedesk).

The user will have to be able to create a request on what location, day, time and duration he/she would like to reserve a parking spot. The system replies with a confirmation that the spot is reserved for him/her, or declines if all parking spots are taken. So an automated check has to be performed to see if we have a spot left.

It is not neccessary to see in advance if a spot is available.

I'm wondering if anyone has an idea on how this could be achieved using standard jira functionality, existing plugins, other tools linked to Jira.

I know jira is not meant to do stuff like this but my guess is that it should be possible to hack something together with (probably multiple) existing plugins.

Regards

Dave

Dave Bosman _Inetum_ · Answer

Hi @Nir Haimov

No, there is no other system. (for the moment)

I am trying to find a solution to do this with Jira only before i try to search for other systems.

In my experience you can solve a lot of these kind of requirements just by (mis)using other plugins.

Yesterday when i posted it in this community, i also posted it in our company's microsoft Teams. One of my collegues sugested using the plugin "insights" wheras another collegue suggested using an extra database and using a plugin that offers custom sql fields.

The fact that i will have to script something is probably true, but i am just looking for the best solution to do it.

Regards

Dave

Nir Haimov · Answer

Hi,

If I understand right, you have another system them hold the data about available spots...

So you have to get the data from there everytime someone create a ticket.

You can do it with Scriptrunner plugin or writing your own plugin.

In both options, you will have to code this solution.

No tool will just be able to connect to you app and simply get the data from there and check what you need.