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Not receiving invitation emails from Atlassion for bitbucket access

unknown

New user (j*****i@a****s.com) not receiving any emails from Atlassian. Can you pls help here.

It could be the reason that user have tried multiple times to login Bitbucket before clicking on actual invitation. Also neither she is getting any password recovery email from bitbucket.

Thanks,

Sameer Mandal

Accepted answers

Ana Retamal

Hi @[deleted], thanks for reaching out.

Yesterday we received the same request, probably from one of your colleagues. To be more effective on this matter, I'd recommend that we join forces and work together on this, so please if you have any new inputs let us know through the original thread: https://community.atlassian.com/t5/Bitbucket-questions/Not-able-to-receive-email-verification/qaq-p/1163189. Let's continue our conversation there

Also, for security reasons, I'll mask the email address of the user.

Best regards,

Ana

All comments

Ana Retamal

Hi @[deleted], thanks for reaching out.

Also, for security reasons, I'll mask the email address of the user.

Best regards,

Ana

unknown

Thanks a lot Ana. Appreciate your quick response to the solution.

Thanks,

Sameer Mandal

Ana Retamal

Happy to help, Sameer!

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