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New account showing "Invitation Pending"

boprcsoftware

We have added a new account and received the invitation email. Selecting the "Join them now" link an successfully completed the account creation in the Atlassian portal.

However the account still shows Invitation Pending and has done for some time. Is this normal?

Accepted answers

All comments

Yevhen Rohovets

Yes, if the account is working and you can continue to work, this is normal.
Just write to support if nothing changes within 2 days

Aravind Raja

I am facing the issue. I have invited a User and the user joined and signed-in successfully. But, 'Invitation pending' shown for the user. I am unable to add this user as Component Lead.

Ken Shvetz_hj7icw

Same here. 2 days, seriously? What is this, TD Bank??

Piotr Banadyk

The same issue. Are there any solutions?

Mike Shoukry_17ht6b

any idea here on this issue? i have facing it also!

Dennis Petrou

Same issue. I created an account for myself to begin learning Jira, and it says "invitation pending" for myself! Probably not a huge deal but its quite annoying...

Yash_reddy

Hi All,

Same issue i am facing. Anyone got the cause/ solution for this issue.

Thank you

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