How much does it cost to implement a Jira Service Desk? Why should I choose Jira Service Desk over other products in the market today?
For costs, see https://www.atlassian.com/software/jira/service-desk/pricing?tab=self-managed
For why, see https://www.atlassian.com/software/jira/service-desk
Cost of service desk depend upon number of agent that are going to use it.
On other tool, if your team uses Jira this is best fit. As it will be easier to maintain life cycle of product.
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