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Can I create a Service Desk request without having an account?

Paul_28363u

We are running Jira Server (Data Centre) with Service Desk.

We would like to allow people without a Jira or Service Desk account to create issues using Service Desk but it looks like this option is only available with the cloud offering. Is that correct?

Accepted answers

Jack Brickey

I think you are referring to providing an Open portal for creating issues in JSD. This is indeed available in cloud but believe it is not (yet) available for server.

All comments

Jack Brickey

I think you are referring to providing an Open portal for creating issues in JSD. This is indeed available in cloud but believe it is not (yet) available for server.

Paul_28363u

Since posting this I have seen there is an outstanding ticket for exactly this JSDSERVER-5227

Paul_28363u

Thanks Jack, you are absolutely right. There is an outstanding ticket to add this feature to the server edition ( JSDSERVER-5227)

Many thanks for your reply it is very much appreciated.

Paul

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