Emails notifications are slow to arrive and huge delay

Dileep Kumar Mone

In the Business hours the emails of the Jira notifications is having a huge delay for 2-4 hours.
And where as in the Mail Queue Service we have given the Cron Expression of 1 * * * * ? i.e., At second :01 of every minute. Still it is having a huge delay in notifications.

Because of this we are not able to get emails for Reset Password also.

 

Amith Mathur {Appfire}

Hi @Dileep Kumar Mone , 

Did you checked the logs to see the delay ? Please check Mail Queue in JIRA, if it is leaving the JIRA and getting struck in the Mail Server. 

You can also review all the options as mentioned in the Notification Mail Slow to arrive or having huge Delay document.

Thanks,
Amith Mathur