How can I create a report of Service Desk users

Question

I would like to create a report of my Service Desk Team people that have that role as Service Desk Team and to see their activity.

Jaime_Hernandez · Answer

Thank you Jack, I got it. Didn't know there was one just for that.

Jack Brickey · Answer

@Jaime_Hernandez , what do you want in the report? Are you wanting a filtered list of issues by your SDT members. Generally, I build a dashboard for a given JSD project to monitor the activities. You can simply include the Assignee field to see your SDT workload and activities.

Kevin Mowrey · Answer

Administration>Projects>View Roles>Service Desk Team>(possibly see all)

Shows last session at the right

Just noticed you've indicated cloud. May be different there. Good luck cloud-person. :P