I'm looking for a way to find tickets assigned to me that haven't been viewed by me in more than 7 days. I've been playing around with the last viewed field, but it seems like there may be limitations looking for tickets that *haven't* been viewed, as opposed to tickets that recently have been, so I'm not sure if it's possible
As a bonus, I'm curious if there would be anyway to get tickets that haven't been viewed by me in 7-14 days (and then 14+ days).
Thanks!