We're running Confluence on a virtual machine - Xeon X5560, 4GB of RAM, Windows server datacenter (64-bit). Aside from the normal wiki use, we're trying to use it as a platform for sharing files with customers and allowing them to upload files for us. Everything worked fine as long as the files were relatively small (<1MB). But now our customer service group has started uploading PDF files 100-200MB in size. They are reporting that on larger files, Confluence appears to freeze and become completely unresponsive. Sometimes our IT group ends up rebooting the server to resolve the issue.
I've recently restricted indexing to documents of 4MB or less. What else should we do (if anything) to address this?
Thanks,
Jason
