If I would like to attach an additional mail (except the email of the person who open the request) and make sure that all the updates regarding the problem will arrive to all of the additional emails and to the one who open the request as well.how can I do it?
Hello,
Add the user with this email as a watcher.
where can i do it
or if the user is a Customer they would be added to Request participants vs. Watchers.
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