Is it possible to set an automation rule to move issues according to request type?

Emma Kershaw

Hi, 

I've read up on this and sounds like it isn't, but all the articles/Q&As I found were a couple of years old so wondering if this is now possible on Automation Lite?

We want to be able to set it up an automation rule to move issues to other service desks according to request type and be able to easily switch on and off as dept volumes / projects demand.

Thanks

Emma 

Jack Brickey

It isn't possible OOTB for sure. One option with Code Barrel's Automation for Jira is a bit of a hack-around described here - move-an-issue.

You might also look at other addons e.g. Scriptrunner and Power Scripts. Regardless of the addon you might choose it will take a bit of work.