Single line text custom field renders hyperlink for the text containing only No's 2.2.4

Rushi_uuymbh

We recently migrated our project ti JIRA, & successfully imported all the issues from our old application using CSV. Recently we found an issue in some of the single line text custom field which we use to refer the serial nos from SRS or User Manuals Documents which are in the fomate of somethink like this 2.2.4 or 2.2.10 or 5.6 or 8.3. So here all these no are shown as hyperlink on the issue screen, These are the serial no in the documents & not the hyperlink. How we should show them as normal text instead of hyperlinks. 

Any help appreciated.

Andy Heinzer

Hi Rushi,

If I understand correctly, you appear to have some values in this text field that are creating hyperlinks in Jira when you do not expect them to.  

I believe that this behavior could be getting caused by the fields renderer in Jira.  It is possible to select different kinds of renderers for some field types like text type custom fields.  I would be interested to see if you can take a closer look at the link itself.  Where exactly is that hyperlink pointing to?   I don't think this is something I would expect Jira to do for that field, but I'm interested to learn if the URL is just invalid, or if perhaps the renderer is trying to equate this series of numbers to a specific version/release in the project in question.

It might also help to try to follow the steps in Specifying field behavior.  Specifically at the very bottom of that page are steps on how you can change the renderer if you are using Jira Cloud.

Regards,

Andy