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Reset Bit bucket password (Login with gmail works)

Pradeep_0zacu2

Hello,

I forgot my BitBucket password, but I´m able to login with gmail. I can´t change my BitBucket password because I don´t receive the reset link on my email (a gmail apps email). I tried many times, but the mail never appears on my account. I checked on spam folder too

How can I reset my password?

Accepted answers

Daniil Penkin

Hello @Pradeep,

Please raise a support case here and we'll look into why you're not getting an email and help recover access to your account.

Cheers,
Daniil

All comments

Daniil Penkin

Hello @Pradeep,

Please raise a support case here and we'll look into why you're not getting an email and help recover access to your account.

Cheers,
Daniil

Pradeep_0zacu2

Thanks for the response. Actually, been there done that. No one picked up the ticket. The more recent one - https://getsupport.atlassian.com/servicedesk/customer/portal/11/BBS-112502

Daniil Penkin

Yep, and looks like you got a reply there.

Pradeep_0zacu2

Oh, gee thanks. Lemme see that. I didnt get a notification when the answer was added to the ticket.

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