nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Can I build a Calendar base on Groups and Display issue types that apply to them?

Aaron Geister

I want to build out calendars base on groups of a single project. I have two groups a Server team group and a Help Desk team group. I want to show the issue type that each group team is getting.

When I use the JQL to build this out I get an error that the issue type doesn't exist.

I am using this JQL

project = "Help Desk" AND status = open issuetype = "Systems Change"

It won't let me use Systems Change as and ISSUETYPE even tho it is one of our issue.

Accepted answers

Radu

Hi,

The JQL seems invalid to me, please add the AND operator between conditions.

Your query should look like:

project = "Help Desk" AND status = open AND issuetype = "Systems Change"

Let me know if that works.

Cheers,
Radu

All comments

Radu

Hi,

The JQL seems invalid to me, please add the AND operator between conditions.

Your query should look like:

project = "Help Desk" AND status = open AND issuetype = "Systems Change"

Let me know if that works.

Cheers,
Radu

Aaron Geister

Thanks I forgot about the AND but it still doesn't recognize "Systems Change" as a issuetype. Does it only recognize issuetypes that are defaults in JQL? So it didn't work. I put Task or Bug or other types but none of the types that I have created as issuetypes.

Radu

Hey,

Just off the top of my head are you using a Classic Service Desk with requestt ypes?

Because if you are you need to look for request type rather than issue type.

Here is an example query from a default service desk

issuetype="Service Request" and "Request Type" = "Desktop/Laptop support (CAT)"

Let me know how that works out for you.

Radu

Aaron Geister

This still hasn't worked for some reason when I use any request or issue type it says that it is not a valid type. I will see or look more into it. Thank you for your assistance again.

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

cloud

jira-service-desk

calendar