Error when creating a subtask

Liubov Tkachenko

When trying to create a sub task everyone in our team has an error message "we could not create a subtask, please check your connection and try again later", would anyone be able to help us to solve this issue, please? We currently do not have any issues with connection. 

 

Thank you,

Liubov

Earl McCutcheon

Hi Liubov,

Can you check if there is a required field on the "Create issue" screen for the sub-task or if the Summary field is missing from the screen? 

From your description it sounds like you are running into the following BUG where having a required field or the summary missing from the create screen triggers this error on sub-task issue types:

• https://jira.atlassian.com/browse/JRACLOUD-69222

Regards,
Earl