Cloud Confluence Workspace Export to XML not including usernames

christian.ortiz

Currently attempting to perform a workspace migration from Confluence Cloud to Confluence OnPrem. 

Users exists equally on both systems.

The workspace export is a Full XML export and the first time i did this, all usernames were in the xml file. 
This time around, i'm noticing that no usernames are in the .xml export and instead i'm seeing user IDs only.

When I import the XML file, the workspace owner shows as "unknown user"

Any help would be greatly appreciated,

 

Shannon S

Hello Christian,

Welcome to Atlassian Community! It's nice to meet you.

Are you migrating the space only over to Server, or is this a full site export? Are any of the users showing as "unknown user" deleted or perhaps had their data removed from our systems as a result of GDPR? Is the content deleted on the original instance?

Lastly, which version of Confluence Server are you migrating into?

Regards,

Shannon