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Why I got Token Error when I tried to run GC collection from Admin?

Seimei Kurosawa

After I upgraded JIRA 8.2.2 to 8.2.3 by following he security announcement, I become not able to run "Force garbage collection" from the Admin page "System Info".
I keep receiving the error "XSRF Security Token Missing".
I read the suggested documents but looks none of these can help.

This function is very convenient rather than working in Java.

please advice.

Regards,

Accepted answers

Andy Heinzer

Hi,

Sorry to hear about this error. I understand that you have upgraded Jira to 8.2.3 and since that time you are unable to use the 'Force Garbage Collection' feature within the system info page in Jira.

I was also able to recreate this problem in my 8.2.3. As such I created a new bug for this problem in JRASERVER-69609. Sorry there does not appear to be a work-around for this at this time. But if one should become available that ticket will likely be updated with the details. I would watch that issue for additional updates here.

Regards,

Andy

All comments

Andy Heinzer

Hi,

Sorry to hear about this error. I understand that you have upgraded Jira to 8.2.3 and since that time you are unable to use the 'Force Garbage Collection' feature within the system info page in Jira.