This is happening on using filter - "Open Requests" and still the requests are being displayed, Please suggest on this.
Did you check the resolution?
For a issue to be marked as "Closed or Done" it has to have a resolution.
Hello @Aman
Your issue resolution is set to the unresolved right? That is what's causing this issue.
You need to edit your workflow transition:
Edit all the transitions leading to status Done & Resolved, add a post function on the transition(line leading to status),
press on that line -> post functions -> Add a post function -> Update issue field -> Choose resolution -> Done or Resolved
Move this post function to last place before "generic event that can be processed by listeners"
BR, Olga
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