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JIRA Server MS Teams - Webhook integration does not work

Alvaro Ruiz_gqszqo

Dear Jira experts, I have configured in TEAMS the integration with JIRA server via Webhook, all seems correct (In JIRA it is enabled correctly) but I do not receive any notification. All kind of notifications are set up to be sent but nothing happens in MS teams. Any clue?

Looking at all discussions they talk more about JIRA cloud and could not find any answer

Thanks

Alvaro

Accepted answers

All comments

Ben Poulson

I have set this up in Jira server before. Have you configured the Jira Server connector for the channel within the team you are trying to integrate?

Alvaro Ruiz_gqszqo

Hi yes either in Teams and in JIRA.

Ben Poulson

Is jira configured to send a notification to teams on whichever event you're trying to set it up on (issue commented, closed, created, etc.)? This can be set up either in the workflow for the project or in jira global settings.

Alvaro Ruiz_gqszqo

Hi Ben, as sent, all I think is well configured but no notifications are get in TEAMS

Alexey Studitsky_otx27m

Seems there is plugin needed.

https://moveworkforward.atlassian.net/wiki/spaces/DOCS/pages/658014212/Microsoft+Teams+Jira+Connector+Server+and+Data+Center

Move Work Forward

The doc above is for Microsoft Teams Jira Connector

If you need a demo or just want to discuss how to integrate Atlassian products with Microsoft Teams please feel free to schedule a call - https://www.moveworkforward.com/microsoft-teams-atlassian-consultation

Alexey Studitsky_otx27m

Actually, I was able to set notifications from Jira data center to MS Teams channel via

Jira Cloud connector.

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