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Trouble importing Bitbucket Cloud repository to local Bitbucket Server error null-name

Christopher Ross_6w6fzc

I am trying to import a repository from Bitbucket Cloud to an on-prem Bitbucket server. But I get a dialog box that says "Error accessing remote repository", and I see the following in my logs.

"POST /rest/importer/latest/external-source/user HTTP/1.0" c.a.b.i.i.r.ExternalRepositoryResource Error making external request: Request to the external repository source failed with error: 'name: Please enter a non-null value'

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Craig Castle-Mead_20fp9z

Hi @Christopher Ross

We are having the same issue and have a support request open with premiere support. Their last response was “it appears that we're trying to validate the user information and Bitbucket Cloud is returning a NULL value. I'm going to escalate this to our development team to get some more hints on troubleshooting steps. I'll let you know when we have more information“

If/when we hear back with more I’ll uodate.

CCM

Craig Castle-Mead_20fp9z

By the way, you can use the plain git import option from the UI to pull in repos front bb cloud as well.

CCM

Christopher Ross_6w6fzc

I actually have been using the UI option so this is just an issue in general it seems. Thanks for your help @Craig Castle-Mead keep me posted!

Christopher Ross_6w6fzc

Also @Craig Castle-Mead has there been any update on this? My team is currently blocked on a few things because of this.

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