How do I add a sub-task issue type in next-gen issue type when it has previously been deleted?

Emma Webb

Our team decided not to use the new sub-task issue type and I deleted it. We now wish to use them but the option is no longer available in this particular project. I can of course create a new issue type and call it a subtask but it doesn't sit below other issue types in a hierarchy, which is what we now want.

Brittany Wispell

Hi @Emma Webb 

Did you delete the issue type completely from your system or just the project itself? 

I deleted the sub-task from a project itself not the system and I was able to add it back to the project with the following steps: 

1. In project settings you'll see the + Add Issue Type
2. When you select this you'll have the option to Add Issue Type or Create Issue Type selecting create issue type only allows you to create an Issue Type not a Sub-task.

If you deleted it from the system you'll need to follow the below steps I've done these all in images. 

1. I clicked on the Jira image to get to this section
2. After clicking on Jira settings you'll want to navigate to the 'Issues' section.
3. You'll then see the option for Sub-tasks if Sub-task is no longer there you can recreate it here and name it Sub-task if there isn't already an existing Sub-task.

I hope this helps and please let me know if you need any clarification on anything shown above.