New issue view doesn't display cascading list

Question

My create/edit/view screens contain a cascading select list. I have noticed that this isn't displayed in the new issue view in my JSD cloud instance. If I use the link at the top of the page to see the old view, the field is displayed.

Anyone else experienced this, or am I just lucky?

Jimmy Seddon · Answer

Thanks @Angélica Luz! We just migrated from Server to Cloud and I had a couple of users complaining that fields were missing.

Thanks @Helen! I've instructed those users to revert to the old view so they can do their work until it's fixed.

Helen · Answer

Thanks Angélica, unfortunately that's incredibly annoying!

For anyone who comes across this later, you can find instuctions here for how to turn off the "new issue view" that's causing this problem:

https://community.atlassian.com/t5/Jira-questions/Revert-Jira-Issue-View-back-to-Old-View/qaq-p/1006964

Angélica Luz · Answer

Hello Helen,

Welcome to Atlassian Community!
It looks like you're running into an existing bug, which can be found here:
- https://jira.atlassian.com/browse/JRACLOUD-70961
Please be sure to watch it, so that you are notified when this is fixed in a future release.

Regards,
Angélica